If you have never registered as an author with this new website before, because your stories came from the old archive that closed in 2005, you must contact us using the MMSA administration email address at the foot of this webpage so that we can confirm your authorial claim to those stories.
A number of users are using this facility when their email address registered with us is not accepting mail. In this case, you will NEVER receive the confirmation email required to continue (and nor can we contact you to explain the problem).
If you have tried to reset here before but have not received the expected email, this is the problem. You MUST contact us directly with an alternative email address first or fix the bouncing mail problem at your email provider (such as clearing a full mailbox), before trying to request a new password here.